BigCommerce Review

Written by Jason Chow .  . 
Article Last Updated: October 1, 2018

What is BigCommerce?

BigCommerce is an all-in-one eCommerce platform with lots of useful features that allow you to create and maintain an online store the easy way. It offers users a complete set of tools for building online stores such payment gateway integration, advanced marketing tools, reliable hosting and security for backing your stores.

Is reliable BigCommerce?

A report says that BigCommerce has processed 8B+ in total merchant sales.

Bigcommerce intro

BigCommerce introduction (source).

So, in this BigCommerce review, we will find out how BigCommerce can help to grow our business.


FTC Disclosure: BuildThis receives referral fees from tools listed on this website. But, the opinions are based on our experience and not how much they pay. We focus on helping small businesses and individuals to build websites as a business. Please support our work and learn more in our earning disclosure


Start here

BigCommerce features – Save time and boost your sales

1- You can sell everywhere – Ebay, Amazon, Facebook, etc..

With BigCommerce, you can integrate your store with different sales channels to boost your sales.

BigCommerce features a useful channel manager named “Omni-Channel“. It lets you connect and sell your products on different marketplaces.

It will import your products into the channels you connect. So you don’t need to add product details manually on each channel.

It offers you to sell on:

  • Marketplaces like Amazon, eBay and Google Shopping
  • Social Media like Facebook, Pinterest and Instagram
  • Physical Stores like Square, ShopKeep and Springboard Retail
Bigcommerce channel manager

Connect to different channels to drive more sales to your store.

When you get a sale on any connected channel, you can process the order from the BigCommerce Dashboard. It saves you lots of valuable time.

2- Abandoned Cart Saver feature

BigCommerce Abandoned Carts is a feature worth mentioning. The feature will send up to 3 automated emails to visitors who didn’t complete the checkout process. Clearly, this has the potential to increase your revenue from unpaid products in visitors’ cart.

Here’s where you can set up a series of email and configure when to send them. This is just one-time configuration.

Bigcommerce abandoned cart

Recover sales with BigCommerce abandoned carts.

Some of the reasons why the tool help:

Many of our customers will leave our site keeping unpurchased items in the cart. In fact, more than 70% of the eCommerce shopping carts are abandoned before check out.

Thus, we may recover them by sending some timely emails. From BigCommerce statistics, the BigCommerce Abandoned Cart Saver helps merchant recover 15% of lost sales on average.

3- Set your own promotion rules

You can personalized coupon codes and discounts for your stores. Plus, you can display banners ads to promote those offers. The native system lets you create and place banner ads more easily.

BigCommerce offers Cart-Level Discount. That means discount will apply to the shopping cart in real time to avoid unnecessary complexity.

Bigcommerce cart level discount

Bigcommerce cart-level discount.

Deep targeting options also available in the discount system to show exclusive offers before checkout. Like, buy one more item to get free shipping.

4- BigCommerce payment gateways and transaction fees

The lack of different payment methods can lose you sales. Customers will look for a comfortable payment method when they are paying.

BigCommerce doesn’t lock merchants with just a few payment methods. There are more than 40 pre-integrated payment methods you can find that serves over 100 countries.

The platform has native integration with PayPal, Square, Adyen, Stripe, and Klarna and credit card payments (powered by Braintree).

Bigcommerce payment methods

BigCommerce provides you with multiple payment methods.

As mobile wallet options, they are payment methods such as Amazon Pay and Apple Pay.

Depending on the payment gateway you choose, there is a certain percentage of a transaction fee merchants need to pay. Although BigCommerce doesn’t charge you any transaction fees, these fees are charged by payment processing provider.

Do take note, with BigCommerce, there are no transaction fees applied to any of their plans. This is something good and stands out from others.

5- Automated the most difficult tasks

BigCommerce offers many automation tools in their system. You can automate shipping rate and tax calculation using the tools below:


ShipperHQ calculates shipping rate based on the rules you set. You can define carriers, shipping methods and rates based on product specification.

Bigcommerce shipperhq

ShipperHQ offers advanced features like Dropshipping, Multi-Origin and more.


Avalara integrates with BigCommerce to calculate tax depending on different criteria. They call it “AvaTax”. It will help you charge the correct tax at checkout.

Bigcommerce avalara

Avalara will perfectly work depending on the rules you set up.

6- Grow your store worldwide

Now, you can even sell your products to customers living anywhere in the world.

BigCommerce can let you charge the Tax and Shipping fees automatically to the shopping cart.

bigcommerce foreign currency

Bigcommerce foreign currency.

You can display prices in foreign currencies and process the payment using one of their many payment methods.

Back to top


The eCommerce platform that grows with you

BigCommerce merchants grow at 28% year over year.


BigCommerce pricing and plan






Monthly Price





Sales threshold

Up to $50,000

Up to $150,000

Up to $1,000,000


Transaction fees 0% 0% 0% 0%
Abandoned cart saver Yes Yes Yes
Google customer reviews Yes Yes
24/7 Support Yes Yes Yes Yes

You can get additional 10% discount on above price if you choose to subscribe to their 1-year plan. Otherwise, you can choose to start using BigCommerce with their 15-day free trial. It doesn’t require any credit card detail from you.

Note that BigCommerce plan and pricing is very depending on your store revenue. BigCommerce set a limit on your annual sales based on a different plan. As your sales increase, you are required to upgrade to a higher plan.

Here’s the list of all BigCommerce plans offer:

  • Unlimited products, storage, and bandwidth
  • Unlimited staff accounts
  • eBay and Amazon connected
  • Point of sale
  • Social channel integration (Facebook, Pinterest, and Google Shopping)
  • Single-page checkout
  • Built-in blog
  • Mobile wallet (Amazon Pay and Apple Pay)
  • Coupons, discounts, and gift certificates
  • Responsive websites
  • Free sitewide HTTPS and dedicated SSL
  • Shipper HQ shipping rules engine
  • Special credit card rate from PayPal

If you prefer to compare BigCommerce’s plan and pricing side by side, follow this link.

Back to top


BigCommerce offers a 15-day free trial

Create, manage and grow your online store. Get your free trial.


BigCommerce themes and apps

BigCommerce has a collection of 111 premium themes and 7 free themes. Premium themes have a price starting at $145 and range up to $235.

All their themes are mobile responsive (both free and paid). They are professional and feature a unique set of options. They offer free lifetime updates for all themes.

Their theme repository is well-organized. There are 10+ categories that arrange them by industry. So you don’t have to go through the huddle to find a suitable one.

Bigcommerce themes

BigCommerce Themes.

All BigCommerce themes are mobile-friendly. You can preview how those themes render on different devices from the theme editor.

Customers can check out from their mobile the same way they would do on a computer.

Bigcommerce mobile

BigCommerce mobile have wallet options like Amazon Pay and Apple Pay. So you might not lose sales for the sake of mobile devices.

BigCommerce has integrations with around 472 apps. It includes both free and paid items.

A good number of apps are free there. So you can get some of your works done without paying.

Bigcommerce apps

BigCommerce apps.

Back to top


The leading eCommerce website builder

Quickly build your online store with beautiful themes and powerful apps


How fast and secure a BigCommerce store is?

A reliable environment is mandatory for your online store. It’s business owner responsibility to offer your customers a secure shopping environment.

BigCommerce hosts its websites on Level 1 PCI DSS 3.1 Certified servers. That means it will protect your store from credit card and payment frauds.

There are more benefits to BigCommerce’s environment. Some of them are:

  • Site-wide SSL certificate
  • DDOS mitigation (for enterprise plan)
  • Content Delivery Network (CDN)

BigCommerce’s environment has a good uptime history. They promise 99.99% uptime for your site. They were able to secure 100% uptime during last three Cyber Mondays!

Bigcommerce uptime

BigCommerce promises 99.99% uptime for your store.

Another advantage is that BigCommerce manages the infrastructure for their client websites. So that customers can put all their focus on how to increase sales, not on infrastructure.

About site speed

BigCommerce uses Content Delivery Network (CDN) to load website faster. They know how much one extra second in load time can cost.

It will store your website in 7 distributed servers around the world. Your website will load faster and be served from the nearest content server to the visitor.

BigCommerce response time

BigCommerce response time.

With BigCommerce, you can make sure your online store is secure and performs faster.

Back to top


The eCommerce platform you can rely on

BigCommerce takes care of your website performance and security for you


BigCommerce SEO

SEO for eCommerce site can turn out to be a headache. There are usually a lot of pages you need to optimize. When the product number increases, it can be more difficult.

BigCommerce sets auto-optimized titles and URLs for your pages. It will follow the most up-to-date practices. Plus, each page will have an SEO box for adding the information manually.

There are more built-in SEO features as below:

  • Facebook Open Graph
  • 301 Redirects
  • Google’s Rich Snippet
  • Auto-generated XML sitemap
  • Editable Robots.txt file
  • Canonical tag
  • Google AMP

All BigCommerce plans offer a site-wide SSL certificate. It can build a little more trust on Google’s side.

BigCommerce SEO Box

BigCommerce SEO box.

Back to top


BigCommerce – All-in-one eCommerce solution

Sell online and in-store | A better way to ship | 24/7 support | It’s easy!


BigCommerce Review: Our verdict

BigCommerce is suitable for you if you are looking for a complete eCommerce platform with various of advanced marketing and optimization toolset.

Or, if you are operating a brick and mortar shop, but searching for a new channel to expand your business online, BigCommerce can help you on that.

Shopify remains the first-hand competitor to BigCommerce. Both of them are good eCommerce store builders. As a result, there stays a debate where one is better than the other. However, here are some of the reasons we are impressed with:

  • Advanced features that save you time and expand your sales channel such as Omni-channel, Abandoned cart saver, Cart-level discount, ShipperHQ and etc.
  • Zero transaction fees where other eCommerce platforms will normally charge a 1% – 3% of transaction fee per sale
  • A wide range of useful apps to add to your store such as loyalty rewards program, upsell & cross-sell, etc
  • 24/7 technical support through the phone, email, social media or live chat. You can also find your answer through community forum

Not to forget, there is no need for any web designing or development skill to use BigCommerce. The templates and options are easy to work with.


How to begin

BigCommerce offers a 15-day risk-free trial to experience the platform yourself. Also, there’s no credit card detail required. So, you can be very sure that it won’t charge you if you decided not to continue after 15 days.

Here’s the link you can follow to setup an online store with BigCommerce.


Create a free trial online store with BigCommerce.


Fill in a few details to create your store.


Start an online store with BigCommerce.



We spent great efforts to maintain accurate information on all offers presented.

However, this information is provided without warranty. Users should check the service provider’s official website for current terms and details. receives compensation from the tools listed on the site.

BigCommerce Alternatives

Looking for an alternative? Here are others popular website builders.